If you haven't already done so you can buy a Lebara UK prepaid SIM from our Australian Store.


Click here if you need support for a Vodafone UK SIM.

UK SIM Information

SIM TYPE Lebara UK Prepaid SIM
France Country Code +44
Voice Network Frequency GSM/GPRS - 900/1800MHz
Data Network Frequency 3G HSDPA - 2100MHz


Quick Links


Important Things You Should Know

  1. This SIM does not require activation and can be tested outside the UK.
  2. Credit loaded onto the SIM does not expire.
  3. All plans automatically renew every 30 days if there is sufficient credit in your account.
  4. International roaming rates apply when used outside of UK.
  5. Before you depart make sure your phone is unlocked and you have familiarized yourself with the SIM and user guides.
  6. Tethering is not supported on this SIM.


SIM Activation and Registration

Activating Your SIM Card

No activation is required for this SIM, simply insert the SIM in your phone and wait for it to register on a network (Vodafone Network in Australia).

Adding Credit and Packages

The SIM does not come pre-loaded with any credit.  To add credit you will need to go top-up online via lebara website or purchase a top-up voucher in UK.  Alternatively you can purchase credit through our website. We recommend you top-up via the Lebara website, which accepts paypal and credit cards from any country.

Credit Expiry 

Credit does not expire, however  the SIM will be cancelled after 84 days of inactivity. 

Check Available Credit 

Check remaining credit dial: *#1345# and your balance will be displayed on your handset screen or by calling 5588. You can also check your balance online by logging into the Lebara online portal.


Online Portal Setup

Accessing the Portal

Lebara UK have a portal where you can login and view your account balance, call history, plan type, etc.  You can sign up and access the online portal on the following page: https://www.lebara.co.uk/li-signup

Please note, that you will not be able to access the online portal until you get to UK, as you need to receive an SMS to complete the registration, which you can only do after arriving in UK.

Internet Setup and Settings


Data Settings

If your phone automatically detects the settings you should leave these as they are.  If you need to enter settings change your APN to:

APN: uk.lebara.mobi 

Username: wap 

Password: wap

Instructions for changing your APN settings are available here. If you have any suggestions on improvements to the instructions above please send an email to support@mobipassport,com   

Data Plans

Below are the available Data Plans. To start the data plan SMS the Start Plan Code to 38885.

Tethering is not supported on these plans.

Start Plan Code
Included Data
Cost Per Month
500 MB 
GBP 5 
1 GB 
GBP 7.50 
2 GB 
GBP 10 
WEB3GB 3 GB GBP 12.50

Voice and Data Rates

Lebara has several plan options.  We recommend the  UK1002WEB Plan.

UK Plus Plans

If you plan to use voice and data we recommend one of the UK Plus Plans. Click here to view plan details on the Lebara Website

To start the data plan SMS the Plan Code to 38885.

Plan code
Lebara to Lebara  Other UK Networks
UK SMS Cost per Month
150 min 
500 MB 
Unlimited GBP 7.95 
500 min 
1 GB 
Unlimited GBP 10 
UK1002WEB Unlimited 
1000 min 
2 GB 
Unlimited GBP 12 
UK1003WEB Unlimited 1000 min 3 GB Unlimited GBP 15
UK2005WEB Unlimited 2000min 5 GB Unlimited GBP 17

If you exceed the included allowance in your plan, you will be charged standard PAYG Rates.

International Calls to Australia

Below are rates for international calls/SMS to Australia. Rates to other countries are available on the Lebara website

UK Plus Plan Rates  PAYG Rates
Call Landline GBP 0.01/min GBP 0.02/min
Call Mobile GBP 0.10/min GBP 0.19/min
Send/Receive SMS GBP 0.19/SMS GBP 0.19/SMS

National Standard Rates

(price per min)

UK Mobiles** 19p
Lebara to Lebara call* Unlimited
UK Landline** 19p
UK SMS (non Lebara Numbers) 19p
Lebara to Lebara SMS* Unlimited
Picture Messaging 45p
Video Messaging 45p
Voice Mail 19p
Emergency Calls FREE
Lebara to Lebara call (without topup) 19p
Lebara to Lebara SMS (without topup) 19p
Internet per MB (after first 1MB) 19p
Calls to: 5588 (topup & balance check) FREE
Calls to: 5588 Customer Service Centre 10p per call
International SMS 19p
Please note that all International and National calls are charged per minute. All prices include VAT. Free mobile internet allowance includes 1MB per day, further use will be charged. *Unlimited Lebara to Lebara calls and SMS available when you top-up and is valid for 30 days. Subject to a fair use policy of Unlimited mins & Unlimited SMS per validity period. **UK landline calls are those made to area codes 01, 02 and 03, excluding the Channel Islands and Isle of Man along with personal (business) mobile numbers 070. 


Click here to view roaming rates on the Lebara Website

Still Need Help?

1. Contact Lebara by dialling 5588 if you are calling from your Lebara Mobile (Call costs GBP0.10 per minute if you speak to a customer service representative).  If you are calling from any other mobile or from a fixed line please dial +44 (0207) 031-0791.  

2. Email support@mobipassport.com and we will do our best to help you out.